CHECK IN AND CHECK OUT
Arrival day : Check in is from 2pm (please let us know if you arrive after 8pm).
Departure day : Check out has to be before 11am.
TOURIST TAX
Tourist Tax is extra and has to be pay directly in the guest house (1,15€/person/night).
Just to let us know, Tourist tax has to be paid by customers to hotels, guesthouses, campsites in order to collect it. Then, the owner has to pay it back to the municipality (in our case, city of Montpellier).
DEPOSIT
A 30% deposit is requested by credit card (visa or mastercard) or through Paypal (4,5% fee extra) in order to book.
PAYMENT METHOD
Payments accepted on site: Bank Card and Cash
CANCELLATION POLICY
– In case of cancellation or modification up to 2 days before the arrival date, the cancellation is free of charge,
– In case of cancellation less than 2 days before arrival, a cancellation fee of 30% will be charged,
– In case of cancellation on the same day, or in case of no show, the totality of the stay will be charged.
NUMBER OF GUESTS
If number of guests exceeds the number that was told at the time of booking, the owner might refuse additional guests.
This refusal can under no circumstances be considered as a modification. In that specific case, we will not give you any refund.
Concerning people with reduced mobility, we are sorry, but our rooms are not adapted.
FOLDING CRIB FOR A BABY
A folding crib is available (depending on availabilities, please ask us before to book).
INTERNET
Free wifi is available in every room and in all premises.
PETS
We are sorry, but we do not accept any pet.
USE OF THE PREMISES
When you book, you engage yourself to respect the tranquility of the place. You also engage yoursef to give back the room without any damages.
OPENING DAYS
Couette et Café is open all year long.